Frequently Asked Questions
Everything you need to know about transforming your home experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the UK. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day sleep trial on most products. If you are not completely satisfied, you can return your item for a full refund, provided it is in its original condition and packaging.
How do I care for my Aeyla bedding?
Most of our products are machine washable on a gentle cycle at 30°C. We recommend air drying to maintain the integrity of the fibers and ensure long-lasting softness.
Do you offer international shipping?
Currently, we ship to the UK and select European countries. Shipping costs and delivery times for international orders will be calculated at checkout.
Are your materials sustainably sourced?
Yes, we prioritize eco-friendly materials such as eucalyptus silk and organic cotton. Our production processes are designed to minimize environmental impact while maximizing comfort.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital options like PayPal and Klarna for flexible financing.